Terms of service

ASTHROPOLIS | TERMS OF SERVICE

Domain: asthropolis.store

Support Email: help@asthropolis.store

Jurisdiction: United Kingdom (UK)

UK Regulatory Compliance Notice: Please read these Terms of Service carefully before accessing or using our digital storefront. By visiting our site and/or purchasing merchandise from us, you engage in our "Service" and agree to be legally bound by the following terms and conditions. These terms are governed by and construed in accordance with the laws of England and Wales.

1. Online Store Terms & Age Restraints

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, county, or territory of residence.

You must not use our luxury products or services for any illegal or unauthorised purpose.
You agree not to violate any laws in your local jurisdiction (including but not limited to United Kingdom intellectual property and copyright laws).
A breach or violation of any of these Terms will result in an immediate termination of your access to our Services and potential civil or criminal liability.

2. General Conditions

We reserve the right to refuse service to anyone for legitimate, non-discriminatory reasons at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.
Payment Security: Credit card information is strictly encrypted during transfer over secure networks (SSL/TLS protocols) in strict compliance with the Payment Card Industry Data Security Standard (PCI-DSS).
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from the executive management of Asthropolis.

3. Accuracy, Completeness, and Timeliness of Information

While we make every effort to ensure the accuracy of our digital boutique, we are not legally liable if information made available on this site is occasionally inaccurate, incomplete, or outdated.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making critical decisions without consulting primary, more accurate, or more timely sources of information.
We reserve the right to modify the contents of this site at any time, but we have no statutory obligation to update any information on our site. It is your sole responsibility to monitor changes to our platform.

4. Modifications to the Service and Prices

Prices for our premium merchandise are subject to change without prior notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Products, Tailoring, and Services

Certain luxury products or tailored services may be available exclusively online through our digital storefront. These products or services may have limited quantities and are subject to return or exchange strictly according to our Return & Refund Policy.

Display Accuracy: We have made every technical effort to display as accurately as possible the colours and textures of our products that appear in the boutique. We cannot guarantee that your computer monitor's display of any colour will be completely accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

6. Accuracy of Billing and Account Information

In accordance with UK e-commerce frameworks, we reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address (help@asthropolis.store or the client's provided email) and/or billing phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

7. Optional Third-Party Tools & Gateways

We may provide you with access to third-party tools (such as localized British payment gateways or BNPL providers like Klarna/Clearpay) over which we neither monitor nor have any direct control or input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

8. Intellectual Property Rights

The brand name Asthropolis, the domain asthropolis.store, all logos, custom visual banners, graphics, photographic assets, texts, and structural code are the exclusive intellectual property of Asthropolis, protected under the Copyright, Designs and Patents Act 1988 of the United Kingdom.

No part of this website or its premium campaign materials may be copied, scraped, or misappropriated without explicit written authorization.

9. Consumer Rights & Limitation of Liability

Nothing in these Terms of Service shall limit or exclude our liability for fraudulent misrepresentation, death, or personal injury caused by our negligence, or any other liability that cannot be lawfully limited or excluded under English law, including your statutory rights under the Consumer Rights Act 2015.

Subject to the above, Asthropolis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, our site.

10. Governing Law & Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be exclusively governed by and construed in accordance with the laws of England and Wales.

Any legal dispute, controversy, or claim arising out of or relating to your contract with Asthropolis shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.